Privacy Policy

LexOrb Inc.'s Website Privacy Policy

Effective Date: October 15, 2025

1. Introduction

LexOrb Inc. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, www.lexorb.energy, and use our solar energy solutions and related services (collectively, the "Services").

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

A. Information You Provide Directly to Us:

This may include, but is not limited to:

Contact Information: Name, email address, mailing address, phone number.
Property Information: Home address, roof type, estimated energy usage, utility provider, and other details necessary for a solar assessment and installation.
Account Information: Username and password (if you create an account).
Financial Information: Payment information, financing preferences, or credit score information (if you apply for financing through us or a third-party partner).
Communications: Information you provide when contacting us via forms, email, phone, or chat.

B. Information Collected Automatically:

When you visit our website, we automatically collect certain information about your device and usage, including:

Log Data: IP address, browser type, referring/exit pages, operating system, date/time stamps.
Usage Data: Pages viewed, links clicked, time spent on pages, and other behavioral data.
Device Information: Device type, unique device identifiers, and mobile network information.
Location Information: General location derived from your IP address.

We use Cookies and similar tracking technologies (like web beacons) to collect this information. You can manage your cookie preferences through your browser settings.

C. Information from Third Parties:

We may receive information about you from third-party sources, such as:

Lead generation partners or marketing affiliates.
Public databases and credit reporting agencies (for financing applications).
Social media platforms (if you interact with us there).

3. How We Use Your Information

We use the Personal Information we collect for various business purposes, including:

To Provide Services: To schedule consultations, provide solar quotes, assess property suitability, process installations, and manage your account.
Customer Support: To respond to your inquiries, provide technical support, and fulfill your requests.
Marketing and Communications: To send you promotional materials, newsletters, and updates about our Services, special offers, or industry news (you can opt-out at any time).
Improvement of Services: To analyze website usage, conduct research, and improve our website, services, and product offerings.
Security and Fraud Prevention: To protect our website and operations, detect and prevent fraud, and comply with legal obligations.
Financing: To process and evaluate your application for financing for a solar energy system.

4. Sharing and Disclosure of Your Information

We may share or disclose your Personal Information in the following circumstances:

Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, installation teams, marketing and analytics providers, and IT service providers.
Financing Partners: If you apply for financing, we will share relevant financial and contact information with third-party lending partners.
Legal Compliance and Protection: We may disclose information if required to do so by law, court order, or subpoena, or if we believe such action is necessary to comply with legal requirements, protect our rights or property, or ensure the safety of our customers or others.
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, use, and modification. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Privacy Choices and Rights

Depending on your location, you may have specific rights regarding your Personal Information, including the right to:

Access: Request a copy of the Personal Information we hold about you.
Correction/Rectification: Request that we correct inaccurate or incomplete information.
Deletion/Erasure ("Right to Be Forgotten"): Request the deletion of your Personal Information, subject to certain exceptions.
Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by following the "unsubscribe" link in the email or contacting us directly.
Do Not Sell/Share My Personal Information: If applicable under laws like CCPA/CPRA, you may have the right to opt-out of the "sale" or "sharing" of your Personal Information.

To exercise any of these rights, please contact us using the details in Section 8.

7. Third-Party Websites

Our website may contain links to third-party websites (e.g., financing portals, partners, news articles). This Privacy Policy does not apply to the practices of those third-party sites. We encourage you to review their privacy policies.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LexOrb Inc.

Address: 1671 S. Broadway St. STE M3 Carrollton, TX 75006

Email: info@lexorb.energy

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the revised policy on this page with an updated "Effective Date." Your continued use of the website and Services after any changes indicates your acceptance of the new terms.